How do I cancel my FILMPAC membership?
All of our memberships are a 12-month commitment.
To ensure you have all of the footage you need at your fingertips, FILMPAC allows our members immediate full access to the entire library, with open access to download, and members retain a lifetime royalty-free license to the footage when they complete their 12 required monthly payments (or annual up-front payment).
To guarantee that you have access to all the downloads you need right when you need them, our membership plans are all set to auto-renew beyond your initial term unless otherwise canceled beforehand.
Annual Memberships paid monthly
Annual plans billed monthly offer you a discounted price for our content because you made a year-long commitment. For this reason, monthly billing plans cannot be canceled prior to all 12 agreed-upon monthly payments are completed.
When your account is eligible to cancel, you'll see the ability to do so from within your 'My Account' section. Head to 'Membership' then click on 'Billing' to see if you're eligible.
Annual Memberships paid annually
Annual plans billed annually are paid upfront and their auto-renewal payment can be canceled at any time from within your 'My Account' section. Head to 'Membership' then click on 'Billing' and choose the appropriate option.
If you have any additional questions on Annual Memberships paid annually or have any extenuating circumstances you'd like to share with us, please contact us here.
For more on how to cancel your auto-renewal after your initial 1-year term has completed, head over here.